DESIGN YOUR OWN GARAGE DOORS

One again these guys have gone above and beyond to satisfy a customer!  In these days of poor customer service, they guys are a beacon of great service!  About 8 months ago they replaced my... read moreOne again these guys have gone above and beyond to satisfy a customer!  In these days of poor customer service, they guys are a beacon of great service!  About 8 months ago they replaced my garage door, did a great job and I was 100% satisfied.  Recently the door started to slam when closing and Rick came out and diagnosed the head unit was not functioning properly...the "soft close" feature was not working.  Rather than leaving me to figure out my next move, he volunteered to call the garage door opener company (Liftmaster) and spent 15 minutes on the phone with them to diagnose and see if there was a fix for the issue.  He even convinced them to help me out (as my head unit is 1 month out of warranty)!  When I offered to pay him for his time, he said a satisfied customer was payment enough!  What a fantastic attitude, especially since Archway had not installed my garage door opener nor had anything to do with it!!  Kudos to Rick. James and the rest of the crew, you guys are the poster child for great service and I will proudly recommend you to all my friends!! read less

James was incredibly kind, professional and went over and beyond!! Absolutely no up-selling, just complete honesty!! We manage rental properties and will continue to use Archway for our routine maintenance and repairs. Thank you again.... read moreJames was incredibly kind, professional and went over and beyond!! Absolutely no up-selling, just complete honesty!! We manage rental properties and will continue to use Archway for our routine maintenance and repairs. Thank you again. Highly highly recommend this company! read less

Wow... one of the best experiences I've had in a long time. Completely trustworthy and reliable. Came and fixed my garage door and I wasn't even home! Highly recommend archway garages doors for all your... read moreWow... one of the best experiences I've had in a long time. Completely trustworthy and reliable. Came and fixed my garage door and I wasn't even home! Highly recommend archway garages doors for all your garage door needs. Thank you James! read less

Our garage door opener went out and Archway was able to come out the same day to assess the problem and suggest a solution. Based on the age of our garage door opener, we had... read moreOur garage door opener went out and Archway was able to come out the same day to assess the problem and suggest a solution. Based on the age of our garage door opener, we had to make a decision to either fix the part, or replace the whole unit.  They gave us time to think about our options, but came back a few hours later and installed a new, quality unit. The installation was done quickly and professionally. The new opener is so much quieter and we are so happy with the job that was done. I would suggest these guys to anyone! Thank you! read less

James came at the exact time he estimated, within 2 hours of the time I called for help.  He was very professional and quickly evaluated the problem and promptly replaced the broken spring.  I highly... read moreJames came at the exact time he estimated, within 2 hours of the time I called for help.  He was very professional and quickly evaluated the problem and promptly replaced the broken spring.  I highly recommend this company and would definitely use them again. read less

James and Rick at Archway provided excellent work and customer service.  Scheduling was painless and they were able to provide a rough estimate to my request of replacing the weather-strip on my garage door.  I... read moreJames and Rick at Archway provided excellent work and customer service.  Scheduling was painless and they were able to provide a rough estimate to my request of replacing the weather-strip on my garage door.  I was able to get an appointment the very next day from my initial call.  They showed up early, removed the old and installed the new weather-stripping, checked/oiled the entire door/mechanism and then charged me less than the rough price quoted.  I am beyond happy with their service. read less

Customer service has not died after all! I spoke with James regarding the problems that I was having with my electric gate, and that I was located near LAX. No problem was his attitude, I... read moreCustomer service has not died after all! I spoke with James regarding the problems that I was having with my electric gate, and that I was located near LAX. No problem was his attitude, I will have Kevin be there early in the morning. Kevin was here bright and early and had the gate serviced and offered maintenance tips as well.

He was personable, knowledgeable and made sure that we were satisfied with the service before he left.

Very fair company and reputable. Don't hesitate to contact them. They are the best! read less

James and the staff at Archway were very helpful during the process of selecting the best possible door for our house.  The installation was performed in a very professional manner and the door looks and... read moreJames and the staff at Archway were very helpful during the process of selecting the best possible door for our house.  The installation was performed in a very professional manner and the door looks and works excellent.  I can't say enough good things about this business...highly recommend them to anyone. read less